Agile approach to new features - talkiing dialog is always kept secure and updated
Keeping the dialog secure and up-to-date is part of our promise to you. If you want new features, we have a very agile approach to help you achieve your goals.
Own setup with your own database and self-hosting option in talkiing
With Talkiing Dialog, you get your very own setup, complete with your own database and document library. This means you don’t share the database with other customers. If you’d prefer to host the solution yourself, that’s also an option!
Real-time overview of the dialog - see instantly if the citizen is active
You get an easy overview of the dialog with the citizen. You can see if the citizen is logged in to the dialog and if their status is active.
2-factor authentication and login with and without MitID in talkiing dialog
Both citizens and employees log in with 2-factor authentication. talkiing dialog can be used both with and without MitID. You determine the login type for the citizen when creating.
One-click conversation logging including images and documents
You can easily send the conversation including images and documents for journaling. You get all the data, with online status, login, dialog in an easy and clear format.
talkiing works on all platforms - only a browser and internet required
Talkiing Dialog works on all platforms with a browser and internet access.
Share documents and images directly in the dialog - always encrypted
Share documents and images directly in your interactions with citizens. All documents and images are saved and sent in encrypted form!
Send SMS from the dialog - reminder or non-response directly to the citizen
Send a text message to one or more residents in the conversation if you haven’t received a reply to a message or simply want to send a reminder.
Internal templates and quick answers - create guidelines directly for advisors
Employees can create templates with internal guidelines, tips, procedures and links to quickly help the employee during the interview.