Secure remote access to advisors - work from home without risk
If you need your advisors to work from home, you can securely enable remote access.
Rights management and role-based access in talkiing anonymous
Rights management gives you an overview of which menu items and settings each role has access to. Assign, manage and edit rights directly in Talkiing Anonymous.
Customize autoresponders and system messages - create consistency across all channels
Change the text of system-generated autoresponders, for example, at the end of a conversation for all channels, creating consistency and recognizability for users.
Internal templates and quick answers - create guidelines directly for advisors
Administrators can create templates with internal guidelines, tips, procedures and quick help links for the helpline staff during the conversation itself.
Integrate anonymous chat 100% into your own website design
The talkiing anonymous chat window can be integrated and customized to your own website, completely in your own design.
Real-time AI translation in chat - English, Danish and more languages coming soon
talkiing anonymous supports Danish and English languages. Plus, we support real-time AI translation with users!
Integrate your own chatbot into talkiing anonymously - even outside business hours
With talkiing anonymous you can easily integrate your own chatbot. It can help you answer users' most common questions - even outside of business hours.
Active Directory login and Single Sign-On - no extra password in talkiing
Login with Active Directory (AD). This means that when you log in to your PC with your AD credentials, you are automatically ready to use talkiing anonymously - without any additional login.
Group conversation with advisor or silent moderation - now in talkiing anonymous
With talkiing anonymous, you can create topic-specific chat rooms for group chats where an advisor is assigned either in direct advice or as a moderator for user conversations.
2-way SMS chat with your own number - continue the conversation over several days
Get your own number for 2-way SMS chat and keep the conversation going for days.