One-click export to Excel and Power BI - get a handle on statistics
With talkiing anonymous, you can easily send data to Microsoft Business Intelligence and export it to Excel for a useful overview.
Dedicated coordinator module - full overview of conversations, reports and opening hours
With talkiing anonymous, the coordinator role is assigned a dedicated module where conversations, opening hours, standard responses, reports and much more can be viewed and managed. This provides a complete daily overview - quickly and easily.
Automatic queue management and unique pre-purchase system in talkiing anonymous
Talkiing Anonymous automatically adjusts the queue order. The platform also includes a unique "pre-listening system" for optimal call handling.
Direct § 153 reporting to the police - encrypted and within the Service Act
Supports direct and secure reporting to the police according to section 153 of the Service Act. All data remains encrypted and secured during transfer.
Statistics and standard reports for anonymous chat - ready for Excel and internal use
Get a thorough overview and statistics of visitor patterns with the built-in standard reports and export your own data to Excel for internal use.
Anonymous 1-1 advice across web and SMS - always 100% anonymous
talkiing anonymous offers direct advice in a 1-1 conversation regardless of which channel the user has made contact on and always anonymously. 1-1 conversations work with WEB and SMS.